Shipping policy
Last updated: September 29, 2026
Processing your order
Processing normally takes 2–5 business days after payment and order details are verified. During major holidays, processing may take up to 10 business days; high-demand items can take longer. Weekends and holidays are excluded.
Shipping within the United States
| Shipping option | Flat fee per order |
|---|---|
| Standard Shipping | US$7.99 |
| Priority Insured Shipping | US$12.99 |
Estimated delivery is 7–14 business days after processing. These estimates are not guaranteed; the priority option does not guarantee a shorter delivery window. Available options and the final charge appear at checkout.
Tracking and delivery
We email tracking when your order ships. Tracking updates can take several days, and items may arrive separately. Contact us if more than 5 business days have passed without tracking information.
Carrier disruptions, customs, severe weather, and holidays may delay delivery. Check your address carefully: changes cannot be guaranteed after ordering and are unavailable once processing begins.
For a missing or stolen delivery, contact the carrier and MoodRally promptly. Report damaged or incorrect items immediately under our Refund Policy. Any applicable import charges are the recipient’s responsibility. Mandatory consumer rights remain unaffected.
Contact MoodRally
Email: info@moodrally.com
Phone: +1 725-298-9007
8206 Louisiana Blvd NE, Ste A #1667, Albuquerque, New Mexico, United States.